
When businesses create a business continuity plan, they often focus on IT systems, data backups, alternative premises, emergency communications and supply chains. These are all important parts of business continuity planning. However, one critical area is frequently overlooked: Security.
When businesses create a business continuity plan, they often focus on IT systems, data backups, alternative premises, emergency communications and supply chains.
These are all important parts of business continuity planning.
However, one critical area is frequently overlooked:
Security.
Security should be an integral part of your business continuity plan.
A business cannot continue operating effectively if its people are unsafe, its premises are unsecured, its critical assets are exposed or nobody knows what to do when an alarm activates during an emergency.
Whether your business operates from a single office, multiple commercial premises, a warehouse, a construction site or a large industrial facility, security can play an important role in protecting your business during unexpected disruption.
A serious incident could include:
Many businesses have detailed plans for recovering their IT systems and restoring data.
But what happens to the physical security of your business if your building is damaged, evacuated or left empty?
Who protects your premises?
Who holds the keys?
Who responds if the alarm activates?
Who controls access to the building?
What happens if your CCTV or access control system fails?
These are all business continuity questions.
This guide explains why security should be included in business continuity planning, the security risks businesses should consider and how services such as security guarding, mobile patrols, keyholding, alarm response and CCTV can help improve business resilience.
Business continuity planning is the process of preparing a business to continue operating during and after a disruptive event.
The purpose of a business continuity plan is not necessarily to prevent every possible incident.
That is impossible.
The purpose is to ensure that your organisation is prepared to respond to disruption, protect its people and critical assets, maintain essential operations and recover as quickly as possible.
A business continuity plan may include:
However, effective business continuity planning should also consider physical security.
For example, a business may have a detailed plan for recovering its IT systems after a major incident.
But what happens if the building itself is damaged?
What happens if the premises are evacuated?
What happens if the building is left vacant for several weeks?
What happens if the alarm system has been damaged?
What happens if the normal keyholder is unavailable?
What happens if access control systems fail?
These are important business security and continuity considerations.
A strong business continuity plan should therefore ask two questions:
How do we recover from the incident?
And:
How do we protect our people, premises and assets while recovery takes place?
Security helps protect the people, premises, information, equipment and assets that a business relies on to operate.
When a business experiences a serious disruption, security risks can increase significantly.
A property may become vacant.
Normal employees may no longer be present.
Security systems may be damaged.
Access control arrangements may change.
The normal management team may be unavailable.
Criminals may identify opportunities created by the disruption.
This can create a secondary security incident.
For example:
A fire forces a business to close its premises.
The building is left vacant.
The intruder alarm has been damaged.
The usual keyholder is unavailable.
No security provider has been appointed to attend the premises.
The building is then targeted by criminals.
The original incident has now created a second business security problem.
This is why security should be included in business continuity planning.
A business continuity plan should not only consider how an organisation will recover from an incident.
It should also consider how the business will remain secure during the recovery process.
Business continuity planning and security planning are closely connected.
Good security can help reduce the likelihood of certain incidents occurring.
It can also help limit the impact of an incident when one does occur.
For example:
These measures can all contribute to business resilience.
The objective is not to eliminate every risk.
The objective is to ensure your business is better prepared to respond when something goes wrong.
Every business faces different risks.
The security risks facing a warehouse will be different from those facing an office, construction site or vacant commercial property.
However, businesses should consider how their security could be affected by a range of potential incidents.
These may include:
Businesses should consider:
What could happen?
What would be affected?
What security risks would the incident create?
Who would be responsible for responding?
What contingency arrangements are available?
Without clear answers, businesses may find themselves making important security decisions during an already stressful emergency.
Security procedures that work effectively during normal operations may not work in the same way during a major incident.
For example:
A business continuity plan should identify these potential problems before an incident occurs.
Important questions include:
These questions should be answered before a crisis occurs.
Physical security can play an important role in protecting a business during periods of disruption.
Depending on the nature of your organisation, this may include:
These services can be used individually or combined to create a layered business security solution.
Security guards can provide a physical presence when a business is dealing with an emergency or period of disruption.
This may be particularly important when:
A security officer may be responsible for:
A business may not require permanent security guarding during normal operations.
However, following a major incident, temporary security guarding may become an important part of the recovery process.
This is another reason security should be considered as part of business continuity planning.
Businesses should understand what security resources they could access if their risk profile suddenly changes.
Mobile security patrols can provide a flexible way to monitor one or multiple business premises.
This can be particularly useful when:
Mobile security patrols may include:
A trained mobile security officer can attend a property, inspect the premises and identify signs of:
This provides a physical security presence without necessarily requiring a permanent security guard to remain on-site.
For businesses with multiple locations, mobile patrols can also provide a flexible way to monitor several premises during a period of disruption.
Professional keyholding and alarm response should be considered when developing a business continuity plan.
Many businesses still rely on a business owner, manager or employee to attend their premises if an alarm activates.
During a major incident, this may not be practical or safe.
The nominated keyholder may:
Professional keyholding provides an alternative.
A security company can hold authorised keys or access devices and respond according to agreed procedures.
Depending on the service, an alarm response may involve:
Professional keyholding can remove the responsibility of attending a potentially unsafe or uncertain situation from business owners and employees.
This can be particularly valuable during periods of disruption.
One of the biggest security risks following a major incident is an empty building.
A business may be forced to temporarily vacate its premises because of:
Once a commercial property becomes vacant, it may become more vulnerable to criminal activity.
Potential risks include:
A business continuity plan should consider how vacant commercial premises will be protected.
Potential security measures may include:
The correct solution will depend on the property, location, risk level and circumstances.
However, leaving an empty building without a clear security plan can create unnecessary risk.
Business continuity planning should also consider the possibility that your security systems may become unavailable.
For example:
If your security systems fail, what happens next?
Businesses should consider contingency arrangements.
These may include:
Technology is an important part of modern business security.
However, businesses should avoid relying entirely on one security system or one point of failure.
A layered security strategy can help provide greater resilience if one part of the system becomes unavailable.
The strongest security strategies often combine multiple layers of protection.
This may include:
This may include:
This may include:
This may include:
A business that relies on one security measure may become vulnerable if that measure fails.
A layered approach provides additional resilience.
For example:
CCTV detects suspicious activity → monitoring identifies an issue → alarm activates → professional keyholder responds → mobile security patrol attends → incident is escalated if required.
This creates multiple layers of protection rather than relying on a single security measure.
Business continuity is not only about protecting buildings, equipment and assets.
It is also about protecting people.
Employees may be required to:
Security arrangements should therefore consider employee safety.
This may include:
Employees should not be expected to attend potentially unsafe premises without suitable procedures.
Your business continuity plan should make clear who is responsible for security and what employees should do if they encounter a security concern.
Access control can become particularly important during a period of disruption.
For example:
A business may need to quickly change who is authorised to enter its premises.
Business security procedures should consider:
Security officers can provide additional support by monitoring access and maintaining records during periods of disruption.
Insurance requirements may also influence your security arrangements.
Some insurers may require specific security measures depending on:
Businesses should review their insurance policies and understand whether they have specific requirements relating to:
It is important to check the specific terms and conditions of your own insurance policy.
A professional security provider may also be able to help identify areas where your existing security arrangements could be strengthened.
A security-focused business continuity plan should consider several important areas.
What needs to be protected?
This may include:
What could threaten those assets?
Consider:
When is your business most exposed?
This may include:
Who is responsible for:
What happens if:
Who needs to be informed?
This may include:
A business continuity plan should not be written once and forgotten.
Businesses change.
Premises change.
Staff change.
Operating hours change.
Security risks change.
Your business continuity plan should therefore be reviewed regularly and whenever there are significant changes to your business.
A plan that exists only on paper may not work as expected during a real emergency.
Businesses should consider testing their business continuity plans through:
For example, a business may discover during a test that:
Finding these problems during a planned exercise is considerably better than discovering them during a real emergency.
If security is going to form part of your business continuity planning, your security provider should be reliable, professional and capable of supporting your requirements.
Important considerations include:
Does the security company understand your industry and the risks associated with your premises?
Can they respond when you need them?
Security incidents do not always happen during normal working hours.
Does the provider have documented procedures for:
Security officers should have appropriate training and licensing for the duties they perform.
You should receive clear records of:
If keys are being held, how are they stored, controlled and audited?
The provider should hold suitable insurance for the services it provides.
Businesses may also wish to consider relevant quality standards and accreditations when selecting a security provider.
The SIA Approved Contractor Scheme, ISO 9001 and other quality standards may be relevant considerations depending on the services required.
Your security requirements may change following an incident.
Can the provider increase patrols, provide temporary security guarding or support additional locations if required?
Security should ideally be considered when your business continuity plan is first developed.
However, it is never too late to review your existing security arrangements.
You should consider reviewing your business security and continuity planning if:
Security planning should also be reviewed after a significant incident.
Ask:
What happened?
What worked?
What did not work?
What could be improved?
These questions can help businesses strengthen their security and resilience.
One of the biggest mistakes businesses make is treating security as something that can be dealt with after an incident occurs.
By then, it may be too late.
A business with no professional keyholding arrangement may have to rely on employees attending an alarm activation.
A business with no vacant property security plan may leave an empty building vulnerable.
A business with no contingency security provider may struggle to obtain immediate support.
A business with no access control procedures may lose control over who can enter its premises.
Security planning should therefore be proactive.
The objective is not to predict exactly what will happen.
The objective is to ensure your business is better prepared when something unexpected does happen.
Security is an important part of protecting your business during normal operations and periods of disruption.
CR2 Security provides tailored security solutions designed around the needs and risks of individual businesses.
Our services can include:
These services can be used individually or combined to create a layered security strategy.
For example:
A business may use CCTV and an intruder alarm as its first line of defence.
Professional keyholding and alarm response can then provide a physical response when required.
Mobile security patrols can provide additional inspections and deterrence.
Temporary security guarding can be introduced following a serious incident or during periods of increased risk.
This provides flexibility while helping businesses maintain control of their security requirements.
Business continuity planning is about preparing your organisation to continue operating when something unexpected happens.
Security is a fundamental part of that preparation.
A business cannot effectively recover if:
Security should therefore be treated as an integral part of business continuity planning rather than an afterthought.
The most effective approach is usually a combination of:
People + Procedures + Technology + Physical Security + Professional Response
The right security solution will depend on your business, premises, risks and continuity requirements.
For some businesses, this may mean mobile security patrols and professional keyholding.
For others, it may involve static security guarding, CCTV monitoring and access control.
For higher-risk businesses, a layered security strategy may provide the greatest resilience.
The important thing is to plan before an incident happens.
Because when something goes wrong, the businesses that recover fastest are often the ones that prepared before they had to.
Security helps protect people, premises, assets and operations during and after a disruptive event. A business continuity plan should consider how security risks may change if a building is evacuated, becomes vacant, security systems fail or normal staff are unavailable.
Business continuity planning focuses on how a business continues operating following disruption. Security planning focuses on protecting people, property, assets and information from threats. The two areas overlap significantly and should be considered together.
Businesses should consider risks including burglary, theft, vandalism, fire, flooding, cybercrime, power failure, loss of CCTV, access control failure, alarm system failure, unauthorised access and premises evacuation.
Mobile security patrols can be a useful part of business continuity planning, particularly where premises may become temporarily vacant or require additional inspections during a period of disruption.
Professional keyholding provides businesses with an alternative to relying on employees or business owners to attend premises during emergencies. A security provider can hold authorised keys and respond according to agreed procedures.
Yes. Security officers may help maintain access control, protect assets, monitor premises and provide a physical presence during periods of disruption, depending on the circumstances and agreed duties.
A business continuity plan should include contingency arrangements for situations where CCTV, alarms, access control or other security systems become unavailable. This may include temporary guarding, mobile patrols, additional inspections or alternative security measures.
Vacant premises can be protected through measures such as mobile security patrols, vacant property inspections, CCTV, alarms, remote monitoring, professional keyholding and temporary security guarding.
Yes. Security should be considered alongside other areas of disaster recovery and business continuity planning. A disaster can create additional risks to premises, people, assets and access systems.
Business continuity plans should be reviewed regularly and whenever there are significant changes to premises, staff, operations, security systems or risks. Plans should also be reviewed following a significant incident.
A professional security company may be able to help businesses identify security vulnerabilities and recommend services such as mobile patrols, keyholding, alarm response, security guarding and vacant property inspections.
A layered security strategy combines multiple security measures, such as physical security, CCTV, alarms, access control, mobile patrols and professional response. This can help reduce reliance on a single security measure.
Start by identifying your critical assets, security risks and vulnerable periods. Then review your existing security systems, keyholding arrangements, alarm response procedures and contingency plans. A professional security provider can help identify suitable options based on your requirements.
Business continuity planning is not just about recovering computer systems or finding alternative premises.
Your business also needs to consider how its people, property, assets and operations will remain secure during periods of disruption.
CR2 Security provides tailored security solutions for businesses across Wiltshire and the South West, including mobile patrols, keyholding and alarm response, security guarding, vacant property inspections and other security services.
Based in Salisbury, Wiltshire, we work with businesses to develop practical security solutions based around their premises, operating hours, risks and requirements.
Whether you are reviewing your existing business continuity plan, preparing for a potential disruption or looking to strengthen your current security arrangements, our team can help you identify the right level of protection.
Because security should not be something you think about after something goes wrong.
It should already be part of the plan!
Speak to CR2 Security today to discuss your business security and continuity requirements.
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